Desire
progress
The choice between docking and sailing ahead is very much dependent on one’s ability to want and desire progress…
For those who aspire to grow and progress…
A career journey like no other awaits you at RHB Banking Group!
For those who aspire to grow and progress…
A career journey like no other awaits you at RHB Banking Group!
Together we progress
Represents what we stand for and our
commitment to our external stakeholders
commitment to our external stakeholders
Our employees are one of the reasons we are here today. Dynamic, forward-thinking and progressive,
there is a reason why we are an award-winning financial institution. Join us today and be a part of a winning family.
At RHB, we take pride in our people and our teams. Great relationships built on trust, a 'leading it right' environment,
challenging assignments and a culture of excellence are the pillars to the dynamic and diversified workplace we call home.
As we grow towards realising our aspirations, we promise a workplace built on the five pillars –
RHB Cares; RHB Leads; RHB Inspires; RHB Progresses; and RHB Rewards.
RHB Cares
We are a responsible employer who actively responds to and recognizes the needs of our stakeholders; and diligently practices transparent communication.
- As an organisation that has been delivering in Malaysia for over 100 years and one that is expanding at great speed, our work culture is one that is diverse. It is in this diversity that we place emphasis on caring and providing for this diversed workforce through the first pillar, RHB Cares.
RHB Leads
Our visionary leaders are passionate with a culture of inclusiveness, aligning all employees towards common goals.
It is important to have strong leadership with leaders who lead by example. RHB-ians often look up to the leaders for guidance, direction and vision. At RHB, we pledge to have passionate leaders and sponsor a culture of inclusiveness.
RHB Inspires
We strive towards a high performance culture that empowers you to discover your true potential. A high performance culture determines the success of an organisation and at RHB, it is placed as one of our top priorities.
Our core value PRIDE emphasises the inculcation of a high-performance culture whilst ensuring a common behaviour practiced by all RHB-ians.
RHB Progresses
We offer accelerated growth and progression, focussing on continuous learning experience coupled with regional mobility for a holistic experience via our comprehensive talent management practices.
Know more
- At RHB, we believe in nurturing you to achieve your full potential by providing opportunities to continually develop your skill-sets in order to meet your career aspirations.
- We have in place a support system to ensure you realise your aspirations. This begins with the Career Discussions sessions to discover your ideal career path and work towards ensuring you gain fulfilment from your time in RHB.
- Our collaboration with top graduate schools including INSEAD, ICLIF, Centre of Creative Leadership and Harvard Business School offers you the platform for sustainable growth.
- Employee development and growth has been a focus in RHB, with a multitude of programs put in place to ensure employees gain the most out of their careers here.
- Collaborations with the best business schools as well as experienced professional in-house trainers help ensure that the programmes available are world-class.
- Over the years, our presence has grown to 10 countries across ASEAN + Hong Kong & China, with offerings of various banking products, from Islamic Banking to Investment Banking. As RHB embarks on a regional expansion plan throughout ASEAN, there is an increased demand for executives with overseas prowess to manage our growing overseas operations.
- We therefore have put in place a Regional Talent Framework to offer cross-border exposure that would provide our talents an unparalleled opportunity for professional development. On the same note, with a proper development program which includes overseas experiential learning, we are building regional talents of tomorrow who are global thinkers and savvy businessmen.
- With an annual investment for development, over 98,000 RHB participants were enrolled in internal, external & e-learning course that enabled them to enhance their skill & gain a competitive edge in their career development.
RHB Rewards
We reward competitiveness and timeliness through a robust pay-for-performance policy that is benchmarked against the industry.
- We tailor our compensation and benefits package to your needs at RHB. With pay practices that are benchmarked against the industry as well as benefits that are competitive, we believe we have the rewards system that is for you.
- Following the principle of pay-for-performance, we believe in reward based on performance. Coupled with a robust performance management system, we support you to ensure you have the right structure to be successful.
Inspired… Join us today.
Together we progress
Do not come work with us. Come and make a change, and progress with us.
Graduate Program
Looking for a breakthrough in career advancement?
If you have the drive for success and the passion for greater achievements, RHB provides you a breakthrough opportunity with the RHB Graduate Programme.
If you have the drive for success and the passion for greater achievements, RHB provides you a breakthrough opportunity with the RHB Graduate Programme.
Experienced Professionals
We seek those who strive to be the best as we enable our most valued asset, our people through a robust talent management framework that supports the development and growth of our people.
Internship Program
Want to experience what working life is like?
If you are passionate to make a difference and go beyond expectations, we invite you to be part of this journey.
If you are passionate to make a difference and go beyond expectations, we invite you to be part of this journey.
1/3
Explore a range of opportunities here
Be a part of the journey as we strive for greatness together.
| No | Title | Department | Location | Employment Type |
|---|---|---|---|---|
| 1 | Retail Banking | Phnom Penh | Permanent | |
| 2 | Retail Banking | Phnom Penh | Permanent | |
| 3 | Retail Banking | Phnom Penh | Permanent | |
| 4 | Retail Banking | Phnom Penh | Permanent | |
| 5 | Retail Banking | Phnom Penh | Permanent | |
| 6 | Retail Banking | Phnom Penh | Permanent | |
| 7 | Internal Audit | Phnom Penh | Permanent | |
| 8 | Internal Audit | Phnom Penh | Permanent | |
| 9 | Business Banking | Phnom Penh | Permanent | |
| 10 | Operation | Phnom Penh | Permanent | |
| 11 | Legal & Strategy | Phnom Penh | Permanent | |
| 12 | Operation | Phnom Penh | Permanent | |
| 13 | Retail Banking | Phnom Penh | Permanent | |
| 14 | Phnom Penh | Permanent | ||
| 15 | Business Banking | Phnom Penh | Permanent | |
| 16 | Business Banking | Phnom Penh | Permanent |
Graduate Program
Requirements
Open to Malaysian and ASEAN nationalities with a recognized Bachelor's Degree, minimum 2nd class upper qualification with less than 2 years working experience
Benefits of the RHB Graduate Programme
- Experiential Learning - An end-to-end transformation journey that lets you learn on-the-job, enrich your knowledge and skills whilst developing your competencies
- Regional Exposure - Gain all the exposure you need through regional exposure/attachments within RHB Group
- Accelerated Development - Through shift from learning as an event to learning is a journey, we want you to continuously learn and develop to excel and perform well in your job
- Competitive Rewards - We offer some of the most competitive salaries and remuneration packages for our Graduate Associates
If you are passionate to make a difference and go beyond
expectations, we invite you to be part of this journey.
In line with or business expansion, we invite dynamix personalities who
share our service commitments and a passion for growth to join us.
Check out our available Entry Level positions now.
Experienced Professionals
Being on of the largest local banks in Malaysia, RHB is a dynamic and growing organization that promotoes a work culture of high performance and where its human resource is continuously developed and nurtured to their fullest potential through its talent management programs.
Coupled with attractive remuneration and a total-reward scheme, we ensure that we have what it takes to support the best talents in the industry.
The high performance culture that exists in RHB seeks to create an environment that is dynamic and a workplace that is highly engaged.
Our team of more than 18,000 in 10 locations in ASEAN + Hong Kong & China look forward to having performance driven, talented individuals to join us.
Drop us a note at [email protected] or check out our available position here.
Internship Program
An internship programme enables you to gain first-hand exposure of working in the real world. Most universities and colleges require students to complete their internship before graduation. The internship journey once they join us as well as the opportunities after they completed their internship.
Gain industrial exposure and you might just find your next
potential move with us.
Personal Banker
Responsibilities
Key responsibilities
- Contribute directly to the sales, profitability and business growth of the branch / bank.
- Identify business opportunities from retail, high net worth and institutional clients including business referral to management.
- Introduce, promote, market all Bank’s products & services inclusive loans or deposits products, bankcard, fee-based transaction services, electronic service delivery channels & etc.
- Achieved the business sales target, i.e. loans or deposits target.
- Expand the clientele based through networking, business referral, constant follow-up, cold-calls & etc.
- Attend to all customer enquiries, feedback, complaints on bank’s products & services. Ensure complaints are resolved expediently and to customers’ satisfaction.
- Attend & assist to customer needs in bank’s products & services application.
- To collect and prepare all required documents / information from customer for all products including deposits & loans application and timely closure ofbusiness deals & in compliance with bank’s regulated policy.
- To keep track of own sales performance and prepare individual business performance reporting.
- Participate in business development, marketing, promotion campaign & activities.
- Other task/project as assigned.
Requirement
- Proven experience as a personal banker; experience in sales or customer service is a plus
- Knowledge of personal banking practices and regulations
- Familiarity with banking software; excellent use of MS Office
- Ability to work diligently to meet targets
- Excellent communication and negotiation skills
- Customer-oriented approach to handling problems
- BSc/BA in Finance, Accounting or similar field preferred
Direct Sales Mortgage
Responsibilities
Key responsibilities
- Promote and professionally sell a wide range of retail products to existing and potential customers, engage in cross selling of other RHB’s products based on customer needs.
- Achieve individual sales targets and continue towards the achievement of the branch targets.
- Acquire and forge relationships with mass affluent customers with the objective of generating revenue.
- Prepare and pro-actively execute sales plans for prospective customers, using internal marketing as well as self-generated leads.
- Set appointments, carryout sales call visits where necessary, prospecting and early engagement with new to bank customers.
- Maintain regular contact with existing customers to develop relationship.
Requirement
- Bachelor Degree – Any Field
- Diploma – Any Field.
- Pleasant personality with excellent verbal and written communication skills.
- Proactive team player but able to work indecently.
- Has experience in sales environment.
- Enthusiastic towards achievement of targets"
Premier Relationship Manager
Responsibilities
Key responsibilities
-
Sales Planning & Activities
- Prepare and pro-actively execute sales plans for prospective customers from Bank’s leads, customer referrals and self-generated leads
- Actively participate and collaborate with other sales personnel at Premier Centre/branch/regional counterparts e.g. Malaysia/Singapore on sales activities/ campaigns for customer acquisition and retention
- Prepare and provide financial advisory and assistance to customers for their wealth/investment management
- Periodic review of customers’ total portfolio and increase AUM with the Bank
- Plan and identify cross selling/up selling to targeted customers
- Set appointments, sales visitations, prospecting and engagement with customers Sales Management
- Maintain regular contact with existing customers to foster closer relationship and for referrals
- Work closely with Head of Premier, Branch Manager and Head of Business Banking on sales activities, promotion and campaigns
- Prepare and monitor sales performance and competitors analysis to Management
- Compliance to Bank’s policy, procedures and observe sales code of ethics
Requirement
-
Preferred level of Experience (by years/function/industry):
- Minimum 2 years of sale experience in retail segment preferably in Financial services, Insurance or Wealth Management
- Pleasant personality with excellent verbal and written communication skills
- Sales and results oriented
- Good interpersonal and relationship building skill Other skills required:
- Must be fluent in English. Candidate can speak & read Mandarin will be added advantage.
- Possess relevant financial licenses required for the portfolio would be added advantage
Sales Mgmt Asst Manager
Responsibilities
Key responsibilities
- Assist in reporting and review the monthly sale report from branches and business units
- Ensure the reporting of sale figure are correct and up to date for management meeting and strategies
- Prepare the compulsory reports i.e. NBC and regulatory report are update, on time submission, and accurate.
- Present and report the strategies for sale attrition and campaign report/update for Management Committee monthly basis
- Prepare and process the End Financing Paper for approval
- Ad hoc project
Requirement
- Bachelor’s degree in marketing, communications, or related field is advantageous.
- Proven experience in sales and customer service
- Proficient in all Microsoft Office applications
- The ability to work in a fast-paced environment
- Excellent problem-solving skills
- Strong management and leadership skills
- Effective communication skills
- Exceptional customer service skills
Senior Manager , Premier Banking Proposition
Responsibilities
Key responsibilities
- Drive the Premier Banking strategic development and event planning.
- Build and grow a team of service and performance oriented premier relationship managers
- Build and deliver a comprehensive customer value proposition to address the needs of the mass affluent segments
- Strong focus on Business Development and Client/Asset gathering, maintenance of existing client book
- Frequently represents the company in the High Net Worth community; actively develops relationships with business owners, company executive level, etc. and build a network of prospective High Net
- Conduct user and market research to understand the market position in terms of customer needs, competitors’ products and pricing.
- Initiate Premier Banking value proposition for Affluent customers.
- Define the strategy for driving the commercialization of the Premier propositions with particular focus on Wealth Management.
- Identify trends in errors and omissions resulting from routine transactions and proactively mitigate/change processes
- Further, support the growth and increase the Premier Banking customer base.
- Improve on Premier banking product innovation.
- Attend to any other ad hoc assignments from time to time.
Formal Education:
Degree in finance, marketing, business or related field of study
Requirement
- At least 5-10 year experience in sales and service function with strong understanding of the premier Banking business
- Minimum Bachelor Degree
- Good experience in people management
- Good organizational and time management skills
- Articulate with strong presentation and communication skills both spoken and written
- Strong Relationship Management capabilities with sound sales and negotiation skills
- Meet or exceed individual and team based financial targets
- Fluency in English
Branch Manager (Phnom Penh)
Responsibilities
Key responsibilities
- Ensure the smooth running of the day to day operations of the branch. This includes the overall management and development of the branch.
- Contribute directly to the sales, profitability and business growth of the branch.
- Manage and develop a professional and result oriented team to achieve the Bank’s established profitability goals and objectives.
- Formulate and develop marketing strategies and plans to promote Bank’s products and services effectively and efficiently.
- Identify business opportunities from retail, high net worth and institutional clients.
- Implement service excellence initiatives to enhance customer service quality at the branch.
- Ensure all the activities are in compliance with the relevant laws and regulations, policies and guidelines.
- Ensure there are safe and sound operational policies and procedures are adopted across all operational functions.
- Establish, maintain and enforce a proper supervisory programme and competent system of internal controls for the Bank.
- Supervising and ensuring proper and smooth running of the operational activities including reviewing and streamlining the operational workflow and processes to enhance efficiency and effectiveness.
- Ensure proper manpower planning to meet the human resources needs as well as managing and retaining skilled employees / talent
- Provide training, coaching, guidance and feedback to staff in view of their work performance to develop a team of competent staff force
Requirement
- Degree holder with 5 years related working experience in sales & marketing – banking / financial institution or Diploma/ secondary school leaver with 8 years related working experience in banking industry.
- Preferably 2-year managerial experience or 3 years as sales team leader in similar capacity.
- Business development, networking & marketing skill
- Business strategic planning
- Full spectrum of banking knowledge – operations & credit
- Leadership & people management skills
- Negotiation & problem solving
Manager, Internal Audit
Responsibilities
Key responsibilities
- To carry out all audit strategy & action plan to ensure compliance overall bank policy, procedure, guideline, manual and banking activities while support the business growth.
- To assist HIA perform risk assessment exercise and develop Annual Audit Plan and ensure the audit assignments are completed in according to the plan.
- To supervise & lead internal complete plan & ad-hoc audit assignment directed by HIA within mandate, professional standard, quality and expectation of Audit Committee.
- Prepare & review independently, professionally, objectively all audit report for approval by HIA & Audit Committee. Chair exit meeting, discuss & ensure all audit reports are issued with all recommendations agreed by audited department/branch.
- Assist HIA to direct, counsel and assign audit assignment to subordinates and review their work for sufficiency of scope, relevance and reliability.
- Develop, enhance and update risk-based audit programs and departmental operational manual to be used as standard guidelines of auditing.
- Provide value-added audit service and work closely with HODs across the Bank to identify area for efficiency improvement in achieving overall Bank’s business goal.
- Assist in reviewing newly drafted policies and procedures for adequacy of controls and efficiency, for all business or operations functions.
- Staying abreast of corporate governance, industry trends, new guidelines, policies, rules & regulations and advise the business unit/department accordingly with consultation from HIA.
Requirement
- Degree holder and preferably in Finance, Accounting, Banking or related field.
- 5 years of audit related working experience.
- At least 1 year managerial level in audit/compliance/risk and preferably in banking.
- Knowledge of internal control principles / practices, banking activities, risk management, corporate governance and statutory regulations.
- Coaching & people management skill
- Analytical, problem solving & decision making skill
- Planning & organizing skill
- Negotiation, communication & presentation skill
Professional Accreditation:
Preferred level of Experience (by years/function/industry):
Other skills required:
Senior Executive, Internal Audit
Responsibilities
As a Developer
- I. Process, evaluate, prepare credit assessment paper including site visit make recommendations for approval of customers’ loan application to the Management
- II. Handling loans documentation and administration. To facilitate and coordinate the loans closing and ensure all loans legal documents prepared by Head Office are properly executed and communicate to customers.
- III. Credit review and credit control. To constantly review of customer loan to ensure loans is performing. Report to Management on non-performing loan. Refer to Loans & Administration Department, Head Office for credit control advice and carry out credit control measurement as per the Bank’s procedures & instruction.
- Assist & advice Branch Manager in all lending related matter and safeguard the lending compliance in according to regulatory bodies and the Bank’s internal credit policy.
- Assist in implementation of all lending and credit related policies and procedures.
- Assist in process improvement plans to enhance CA quality & submission turnaround time.
- To contribute to the Bank’s loans business through explore and pursue new markets / clientele for loan products and promote / market all types of loans.
- Achieve the given loans business target via business referral set by the Branch Manager per year.
- Provide lending & credit related guidance / training to Associate – Credit and Sales & Marketing.
- Prepare all credit related reporting of the branch for internal & external submission.
To carry out the branch’s lending and credit functions with adherence to the Bank’s established loan and credit policies, procedures and guideline within the standard turnaround time that cover the followings :
Requirement
- Degree holder or CCP with 4 years related loans & credit experience or secondary school and Diploma holder with at least 6 years related loan & credit / banking experience Banking products & service, lending & credit knowledge.
- Full spectrum of lending & credit skills including credit evaluation, credit review and credit review & supervising.
- Understanding of loans products & loan industry market knowledge.
- Business oriented customer service skill
- Client and financial profiling skill
- Analytical and negotiation skill
- Problem solving & decision making skill
Sales Manager (Transaction Banking)
Responsibilities
- Delivering sales target for the transaction banking products including cash management (RHB Reflex) and trade finance.
- Growing client portfolio with proactive relationship management of existing and new clients
- Act as client(s) point of contact for any query on their needs on trade finance and cash management solution
- Assisting and advise clients on preparation of trade finance documents and RHB Reflex application form
- Being product partner to branch manager and sales team in structure trade finance facilities and provide cash management solution to the customers
- Assist Unit Head, Transaction Banking, to formulate and develop marketing strategies and plans to promote transaction banking’s and bank’s products and services effectively and efficiently.
- Identify business opportunities from retail, high net worth and institutional clients.
- Ensure all the activities are in compliance with the relevant laws and regulations, policies and guidelines.
Requirement
- Degree holder with 2 years related working experience in sales & marketing – banking / financial institution or Diploma/ secondary school leaver with 3 years related working experience in banking industry.
- Preferably 1 year’s managerial experience or 2 years as sales team leader in similar capacity.
- Business development, networking & marketing skill
- Full spectrum of banking knowledge – trade finance and cash management
- Negotiation & problem solving
Professional Accreditation
Digital Channel Operations
Responsibilities
- Perform screening and on-boarding of digital channel customers
- Perform exception handling during the digital channel on-boarding process where required
- Monitor and investigate digital channel applications for fraud where applicable
- Maintain the back office system of the bank’s digital platform
- Lead team for User Acceptance Testing product and service testing on digital platform
- Prepare and circulate MIS and other internal reports as required on a regular basis
- Reporting to regulatory body as required
- Executing business acceptance test plans
- Interact with all relevant stakeholder across business, technology and product department
- Any other tasks assigned by Manager.
Requirement
- 3 years or more experience in banking operations
- Familiarity with the functionalities of mobile banking applications is preferred
- Strong teamwork, interpersonal, and communication skills
- Observation skills with a keen eye for detail is highly desirable
Specialist, Legal Secretarial
Responsibilities
- Assist the manager and implement relevant measures in ensuring activities of the Bank are carried out within the acceptable legal framework.
- Provide legal support in relation to contracts, operational lapses, litigations and drafting of legal documentation.
- Maintain a comprehensive Authority Schedule for the Bank and effective system of statutory records for the Bank.
- Review the Terms of Reference of the relevant Board Committees and Management Committees within the Bank/Group.
- Contribute to meeting discussions as and when required and advising the relevant Management Committees on governance related matters.
- Organize and be responsible for proper administration of Board meetings in accordance with the relevant provisions of law and to record the minutes thereof.
- Ensure that all Board/Committee meetings are conducted smoothly.
- Ensure that all minutes of meeting are prepared accurately and on a timely basis.
- Ensure that all decisions of the Board/Committee are communicated to affected parties promptly and on a timely basis.
- Ensure that all entities strictly comply with relevant laws, regulations, policies and guidelines governing the Bank/Group as a financial services group
- Other tasks assigned by the manager
Requirement
- Minimum of 1 – 3 years’ experience in Legal and Secretarial services with relevant qualifications in related discipline.
- Related working experience in banking / financial industry.
- In-depth knowledge of latest financial regulatory reporting climate and ability to adapt to a variety of business models.
- Ability to manage relationships across several entities/ divisions.
- Excellent interpersonal and communication skills.
- Excellent administrative and planning skills.
- Strategic planning & organizing skill
- Influential communication & presentation skill.
Executive, Card Operation Support
Responsibilities
- Assist Manager to execute all work related to the financial aspect of transactions within card operations i.e. clearing, settlement, reconciliation and P&L management;
- Process new applications for cards and merchants;
- Perform exception handling for transactions where required;
- Monitor and investigate transactions for fraud where applicable;
- Manage disputes and legal proceedings related to cards and electronic transactions;
- Prepare and circulate MIS and other internal reports as required on a regular basis;
- Reporting to card networks and regulatory body as required;
- Monitoring and maintaining control processes, to ensure card operations is working properly and affording clients and optimized experience;
- Any task assigned by manager
Requirement
- 2-5 years experience in debit or credit card back office operations
- Demonstrated knowledge in the functions, processes and systems used in card operations
- Strong teamwork, interpersonal, and communication skills
- Able to support shift working hours if required
Unit Head, Premier Banking
Responsibilities
- Develop, implement and manage the Premier banking’s sales and operations plans to achieve business target
- Collaborate with branch managers, branch sales personnel and Head of Business Banking to drive and grow NTP customer acquisition, retention and satisfaction
- Achieve sales & revenue targets by managing the business implementation of Premier Banking
- Execute sales plans and allocation of sales targets with the team of Relationship Managers and monitor achievement of committed target
- Lead, motivate, coach and develop the Relationship Managers on effective presentation, selling, financial planning, investment counselling and relationship building skills
- Also in-charge of SDB’s sales target to ensure awareness and take up among Premier Customers and high value depositors.
- Actively provide on-the-job training and people development of all staff
- Plan & execute the clients’ marketing events/activities on monthly basis so as to drive the business volumes.
- To manage and ensure highest quality customer service delivery and overall center presentation for Premier Centre in Phnom Penh main branch.
- To ensure smooth and effective center and SDB operation to achieve satisfactory audit rating and compliance to Bank’s policies & procedures and guidelines
- Lead premier banking/SDB related product development and ensure proper implementation plan to its intended target premier customers
- Competitive analysis on competitors’ products and pricing
- Work with Marketing & communications on customer campaign requirements, strategic merchant & lifestyle partnership, lifestyle and marketing outlook events
Strategy & Planning
Sales Management
Centre Operation
Product management & campaign
Requirement
- Diploma or Degree in Business & Marketing or any related field
- Professional Banking Certificate will be added advantage
- Minimum 8-10 years of experience in any FIs with relevant experience in managing branch business or wealth management sales
- Experience in people management, team sales performance and provide high service standard Have the relevant licenses for the portfolio
- Must be fluent in English. Candidate can speak & read Chinese will be added advantage.
- Good knowledge and exposure in wealth sales and products and local retail market landscape
- Strong leadership and excellence interpersonal & relationship building skills
- Good understanding of Group’s strategy objective and retail business model
- Excellence customer service and negotiation skill
Senior Executive, Credit Relationship
Responsibilities
- To carry out the branch’s lending and credit functions with adherence to the Bank’s established loan and credit policies, procedures and guideline within the standard turnaround time that cover the followings :
- I. Process, evaluate, prepare credit assessment paper including site visit make recommendations for approval of customers’ loan application to the Management
- II. Handling loans documentation and administration. To facilitate and coordinate the loans closing and ensure all loans legal documents prepared by Head Office are properly executed and communicate to customers.
- III. Credit review and credit control. To constantly review of customer loan to ensure loans is performing. Report to Management on non-performing loan. Refer to Loans & Administration Department, Head Office for credit control advice and carry out credit control measurement as per the Bank’s procedures & instruction.
- Assist & advice Branch Manager in all lending related matter and safeguard the lending compliance in according to regulatory bodies and the Bank’s internal credit policy.
- Assist in implementation of all lending and credit related policies and procedures.
- Assist in process improvement plans to enhance CA quality & submission turnaround time.
- To contribute to the Bank’s loans business through explore and pursue new markets / clientele for loan products and promote / market all types of loans.
- Achieve the given loans business target via business referral set by the Branch Manager per year.
- Provide lending & credit related guidance / training to Associate – Credit and Sales & Marketing.
- Prepare all credit related reporting of the branch for internal & external submission.
Requirement
- Degree holder with 4 years related loans & credit experience or secondary school and Diploma holder with at least 6 years related loan & credit / banking experience Banking products & service, lending & credit knowledge.
- Full spectrum of lending & credit skills including credit evaluation, credit review and credit review & supervising.
- Understanding of loans products & loan industry market knowledge.
- Business oriented customer service skill
- Client and financial profiling skill
- Analytical and negotiation skill
- Problem solving & decision making skill
Sales Manager, SME Deposit
Responsibilities
- Grow of deposit portfolio of the Bank from the retail individual, commercial, corporate and high net-worth customers through building strong relationships with existing and new customers
- Identify potential customers and bring in new deposit base and customers for the segment
- Well cooperate with branches, head office and all stakeholders for input on development of deposit product and strategy campaign to procure new business through customer acquisition and manage relationships with existing customers
- Provide sound financial advice and dispensing customized solutions in alignment with the bank's standards and banking regulations
- Deliver client satisfaction through tailored solutions according to client objectives and service issue resolution
- Conduct financial portfolio management for clients through quality advice and recommendations with a suite of banking need
- Perform other tasks assigned by line supervisor
- Ensure all the activities are in compliance with the relevant laws and regulations, policies and guidelines.
Requirement
- Degree holder in Business, Marketing, Finance and Banking or other related degrees with 2 years of working experience in banking services are preferred.
- Confident, strong communication and interpersonal skills with high network individuals and companies
- Strong understanding of financial compliance and regulatory requirements is an advantage
- Candidates with strong acquisition or good networking background are preferred
- Business development, networking & marketing skill
- Negotiation & problem solving
- Good at English and Microsoft Office (Words, Excel and PowerPoint)
Professional Accreditation:
Sales Manager, Branch Service
Responsibilities
- Contribute directly to the sales, profitability and business growth of the branch / bank.
- Identify business opportunities from retail, high net worth and institutional clients including business referral to management.
- Introduce, promote, market all Bank’s products & services inclusive loans or deposits products, bankcard, fee-based transaction services, electronic service delivery channels & etc.
- Achieved the business sales target, i.e. loans or deposits target.
- Expand the clientele based through networking, business referral, constant follow-up, cold-calls & etc.
- Attend to all customer enquiries, feedback, complaints on bank’s products & services. Ensure complaints are resolved expediently and to customers’ satisfaction.
- Attend & assist to customer needs in bank’s products & services application.
- To collect and prepare all required documents / information from customer for all products including deposits & loans application and timely closure of business deals & in compliance with bank’s regulated policy.
- To compile & prepare simplified CA & related documents to expedite loans application process turnaround time.
- To keep track of own sales performance and prepare individual business performance reporting.
- Participate in business development, marketing, promotion campaign & activities.
Requirement
- Degree holder with 2 years related working experience in sales & marketing in banking field or Diploma/ secondary school leaver with 3 years related working experience in banking industry.
- Banking products & service, lending & credit knowledge.
- Business development, sales & marketing skill
- Strong networking, communication & interpersonal skill
- Customer service & negotiation skill
- Basic CA & report writing skill
- Computer skill
RHB
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