Frequently asked questions

The genuine URL is https://rhbnow.rhbgroup.com/kh

Please access to RHB Now Internet Banking and click on “Forgot Username”

You can reset your password online. Go to 'Forgot Password' at Login page to do so. You would need to enter your ATM Card details as per your registration

No special characters allowed and minimum 6 to 16 alphanumeric

No special characters allowed and minimum 6 to 20 alphanumeric.

Secret Word is a mutual authentication used by RHB to verify that the login page is from a genuine RHB site. You will be asked to register your Secret Word when you first register to use RHB Now. You may choose any phrase of minimum 6 to 10 alphanumeric and no special character is allowed. Your Secret Word will appear on your Internet or Mobile Banking whenever you login. Always check that the Secret Word is the same as the one you have registered before you key-in your password.

Refresh your browser and key in the valid Username again. If the Secret Word is still wrong after you refresh your browser, please do not login and call us at 016 988 288 for immediate assistance or visit any nearest branch.

Preference name will display upon login to RHB Now Internet / Mobile Banking. You can either use your native name or create any favorite name as Preference Name during First Time Registration

Yes. Go to Profile > Edit Preference Name.

Go to Profile > Edit Email Address.

	Chrome	Firefox	Internet Explorer	Safari
Android	Supported	Supported	N/A	N/A
iOS	Supported	N/A	N/A	Supported
MAC OS-X	Supported	Supported	N/A	Supported
Windows	Supported	Supported	Supported	N/A

Version Support

Browser	Version
Android	Supported
iOS	Supported
MAC OS-X	Supported
Windows	Supported

You are recommended to set your PC resolution to 1366 x 768 to fit RHB Now Internet Banking platform.

Our RHB Now Internet / Mobile Banking operates 24/7.

Yes. Go to Profile > Edit Mailing Address. Select the account that you wish to change the address.

Notification is an alert that is triggered due to transactional activities performed by you. You will be notified to receive alerts through secured inbox, external email and SMS. You have the choice to enable and disable the notification at Profile > Notification

No charge for each SMS received from RHB.

Getting Started