Be alert and protect yourself when banking online or on mobile We know security is the utmost important measures to protect you, our customers.
1. Unique Username and Password
Username and password created must be unique and only tied to your account information. This is the first level authentication to confirm your identity and to ensure the privacy of your Internet & Mobile Banking session.
2. Secret Word for Genuine Site Verification
Before you enter your password, you will see your Secret Word. Secret Word is a mutual authentication used by RHB to verify that the login page is from a genuine RHB site. You will be asked to register your Secret Word when you first register to use RHB Now. Thereafter, your Secret Word will appear on your Internet or Mobile Banking whenever you login. Always check that the Secret Word is the same as the one you have registered.
3. One-time Password (OTP) with Security Code for Secured Transactions
As the name depicts, OTP is only valid for one transaction. This is the second level protection to authenticate your transaction. It will be sent together with Security Code via SMS to your registered mobile number. It is given randomly in alphanumeric code. No one can determine what OTP number to be generated.
Reminder: You have to make sure that the Security Code displayed on the Confirmation page of your transaction is an exact match with the Security Code sent via SMS before entering your OTP to complete the transaction.
4. RHB Now Site is Secured by Entrust SSL
We use Secure Socket Layer (SSL) to encrypt data going between your Web browser and RHB Now website. The communication of your private information from any address beginning with "https" is encrypted and secured using SSL.
We use Secure Socket Layer (SSL) to encrypt data going between your Web browser and RHB Now website. The communication of your private information from any address beginning with "https" is encrypted and secured using SSL.
5. Protected with Secure Network Firewall
Our Internet and Mobile Banking system is protected with secure network Firewall to prevent our programs from any unauthorized or malicious intrusion.
